Do the outgoings increase each year?

All outgoings may be assessed on an annual basis, therefore outgoings may increase.

Who pays for the preparation of lease documents?

For a retail lease the landlord is responsible, otherwise the tenant is responsible.

What happens if we can’t agree on rental for a new lease?

If the option has been exercised and is subject to a market review, then the rent will be independently assessed.

Can I change the terms of my option before exercising?

The option cannot be altered however you can seek a variation of lease.

What am I responsible for if I break my lease?

You will be responsible for rent and the landlord’s leasing costs until the premises is re-leased.

Why do I pay the landlord’s insurance when I have my own?

This is paid because it is a standard outgoing under the term of lease.

Do I need to advise the agent/landlord about renovations, re-painting or new carpets?

Yes, you must seek the landlord’s consent before undertaking any works to the premises.

What maintenance is the landlord responsible for and what am I responsible for?

The landlord is responsible for all items of a capital nature and the tenant is responsible for general repairs and maintenance.

Do I refer neighbouring tenant complaints to my Portfolio Manager?

Yes, in the first instance however the matter is to be addressed by the Owners Corporation.

Who do I speak to regarding maintenance issues?

All maintenance issues are to be referred to your Portfolio Manager.

Can I pay rent on any date of the month?

You must follow the lease conditions and the date on the invoice.

What deposit is required to secure the property?

Payment of one month’s rent and the security deposit.

What our clients have to say

MCO have been very friendly and great to deal with during our tenancy at St Kilda Rd Towers

Jai Laungani

I would like to thank MCO for all their assistance and support during the time I had a property at Exchange Tower in Melbourne CBD. You always help in most the professional way

Meir Cain

I have found MCO’s property management services to be professional and prompt and the team are a pleasure to deal with

Juno Wang